Retail and F&B

Text messaging is an excellent tool for engaging and building loyalty with Retail and F&B customers

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In modern and cosmopolitan cities, consumers have rapidly moved to using smartphones as their primary interface to shopping, dining and entertainment information. Using SMS to interact with these consumers for reservations, purchases and reminders keeps them engaged and helps in building loyalty.

Provide your customers with an enhanced experience by using Reson8 SMS API. Easily integrate your Retail POS Applications with Reson8 to send customer alerts, reminders and updates.

New Store Openings

Loyal and frequent customers can be notified of new store openings via Reson8 SMS to get them to attend the event. Targeting customers based on their preferences or areas of interest ensures an increased footfall for the stores. Raise the level of interest and entice customers by sending them exclusive deals and limited time offers.

Reson8 new store openings
Loyalty Updates

Customers sign up for loyalty programs to get discounts, deals and earn points from their favourite stores. Delight these customers by sending them SMS alerts for 'Members Only' promotions and personalised deals prior to them being offered to the general public.

Reson8 loyalty updates
Product Availability

Using 2-Way SMS, connected with the ordering and stock systems of retail outlets, customers can check for availability of certain products at their preferred stores. Customers can use the 2-Way SMS to reserve these products and have them be ready for collection at the selected store.

Customers can also be directed to online payment options for the reserved products to ensure a sale for the retailer. Retailers can also manage disappointment of non-availability by offering alternatives or discounts via response SMS messages with links to their website or ecommerce portals.

Reson8 product availability
Restaurant Reservations

SMS alerts to confirm restaurant reservations helps the F&B outlet manage guests better and cater to their needs and requirements adequately.

Sending alerts, reminders and notification to guests helps build the customer’s affinity and loyalty towards the outlet.

Integrate Reson8 with your existing software to avoid last minute no shows and delays to provide your customers with an enhanced and unique experience.

Reson8 restaurant reservations
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Reson8 Online is the Web based option to easily and cost effectively send SMS to customers and personnel for marketing, notifications or alerts.

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